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Customer Satisfaction Survey

SurveyShare specializes in online survey projects. You can build, deploy, and analyze a survey from start to finish with our hosted services. SurveyShare has been used to conduct a large assortment of survey projects. You can use SurveyShare to gauge supplier, employee, or customer opinions.

Sign-up To Conduct A Customer Satisfaction Survey
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Dear Valued Customer:

As the owner of Widgetron, I want to thank you for giving us the opportunity to serve you. Widgetron appreciates your patronage and wants to make sure we meet your expectations and widget-related needs. Thank you for taking a few minutes to inform us about the service you received so far from Widgetron.

1) How would you describe the quality of customer service you received during your most recent experience with Widgetron?
Fantastic
Super
Average
Poor
Terrible

2) If customer service was unsatisfactory, would you please indicate what happened?

3) How would you describe the process for getting your concerns resolved?
Fantastic
Super
Average
Poor
Terrible

4) How satisfied are you with the features of the widget itself?
Incredibly satisfied
fairly satisfied
not very satisfied
unsatisfied
Angry

5) Could you please take a few minutes to elaborate on your opinion of the widget, and its benefits?

Questions About The Customer Service Representative

6) Enter Your Question Text Here

	Absolutely	Yes	Sort Of	Not really	no
The customer service representative I dealt with was courteous.
The customer service representative I dealt with was knowledgeable.
The customer service representative I dealt with handled my request fast.
The customer service representative I dealt with did a good job.

7) Would you like to add any additional comments about the customer service representative that you dealt with?

8) How satisfied are you with Widgetron considering widget features, and cost and customer support?

SurveyShare is a questionnaire service for conducting online survey forms. SurveyShare's hosted survey software can help you to gather useful information which can help you prioritize your customer support budget. Our web-based survey services allow you to discover if your patrons are happy and if there are any other services they might be willing to purchase. SurveyShare can provide you with an understanding of your customers' behaviors and perceptions.

Sign-up To Create A Free Customer Survey

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